Customer Service Apprenticeship

Pret A Manger

If you can demonstrate passion for good quality food and 'doing the right thing' in your community, then Pret could offer a great career opportunity for you, especially if you're not afraid of hard work on early mornings.

Do you want to earn well and progress your career in hospitality? Do you want to complete an apprenticeship programme and ongoing learning to develop your skills and knowledge?

If the answer is ‘yes’ and you can demonstrate passion for good quality food and ‘doing the right thing’ in your community, then Pret could offer a great career opportunity for you, especially if you’re not afraid of hard work or early mornings.

At Pret, we’re passionate about doing the right thing and that means offering apprenticeships that provide high-quality learning, in well-paid and supportive roles. The Pret Apprenticeship will help you to grow, build your confidence and gain experience. You will also be given plenty of chances to progress your career within our ‘best in class’ training Academy that prepares our future managers.

What can you expect during your Pret Apprenticeship?
A full-time role in a Pret shop, not too far from your home.
Full support of a Trainer, General Manager, Pret Apprenticeship team and a nurturing and supportive environment for you to develop in.
A certified Level 2 Hospitality Team Member Apprenticeship upon completion of the programme.
A varied role where you will develop your customer service experience, teamwork, communication skills, food retail skills, as well as wider support to understand the workings of Pret.
Access to a series of training courses that will develop you personally and professionally, while also connecting you to apprentices across a network of hundreds of Pret shops.

What are the perks?

In exchange for your passion and commitment, we offer amazing development, progression, pay and benefits, including:
A permanent full-time position and development opportunity (35 hours per week)
A starting hourly rate of £7.65 – £7.85 depending on your location, paid weekly and including paid breaks
A weekly bonus of £1 per hour based on mystery shopper results (after initial 12-week training)
Free lunch and breakfast when working
A Gold Card which entitles you to 50% off all products at any Pret in the world
Level 2 Apprenticeship training and support designed specifically for the programme, as well as future opportunities for progression within a permanent role
28 days holiday a year (including Bank Holidays)
NUS card with student discount rates
Employee referral scheme and pension scheme

And most importantly, you’ll be joining the Pret family where we have fun and look after each other, with plenty of ‘Joy of Pret’ social events and activities on offer throughout the year, including legendry Summer and Christmas parties!

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