Customer Service Assistant
Gatwick Airport Summer recruitment - We’re looking for more enthusiastic Sales Assistants with customer focused experience to join our talented in store teams.
What you’ll do
As a Sales Assistant in Heathrow Airport you’ll get our customers’ journey off to the best start, no matter where they’re flying to. Nothing’s too much effort. You’ll consistently make sure they have a positive experience. Whether you’re the friendly face on one of our tills, answering queries on the shop floor – sharing your product knowledge, or ensuring our displays are always as they should be, stocking shelves so everything’s easy to find. No matter what you’re doing, you’ll pull together with your team mates so that our customers want to keep coming back.
What’s in it for you
Join WHSmith and not only can you expect a warm welcome from your team, but this could be the start of a whole new career! Our Gatwick airport stores are very fast-paced and you never know who you might get to impress – from visiting WHSmith Board members to travelling celebrities. We’d love you to grow with us, so you’ll have access to lots of training via our Retail Academy, and we’ll help you gain a nationally recognised qualification! Our aim is to give you the skills you need to help you fulfil your potential. You’ll also be rewarded with some fantastic flexible benefits, including a discount in your store and up to 50% in our High Street stores, plus access to a range of discounts with other retailers. As well as flexible working, childcare vouchers, a pension and much more!
Who we’re looking for
Perhaps surprisingly, what you don’t need is bags of retail or customer service experience. We’re looking for people who have a real desire to learn and to make our customers happy! You’ll need to be a great listener, good to talk to and naturally helpful. The rest will come. And if you want to get on, we’ll positively encourage you. As a Sales Assistant, there’s nothing stopping you becoming a future Store Manager or working in one of our Head Offices!
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn we’ve been around since 1792 and have over 14,000 employees across the globe. We’re continually growing by putting our customers at the heart of all we do and we grow our people too. At WHSmith there are No Limits to where your career can go!